Phishing Scam: FOR INTERNET

American Savings Bank would like to warn its customers about a phishing scam with fraudulent emails falsely identified as coming from American Savings Bank. The email includes a hyperlink to a web page that resembles the American Savings Bank web site and asks recipients to complete a quiz, and to provide personal and account information for a chance to win $1,000.

IF YOU RECEIVE THIS EMAIL, DO NOT RESPOND TO IT AND DELETE IT IMMEDIATELY. AMERICAN SAVINGS BANK AND ITS AUTHORIZED VENDORS DO NOT SOLICIT CONFIDENTIAL OR PERSONAL INFORMATION BY PHONE OR EMAIL.

If you’ve completed the quiz and have provided personal and account information, please contact our Customer Service Center 627-6900 or toll-free from the neighbor islands at 800-272-2566.

Phishing is a scam where Internet fraudsters send spam or pop-up messages to obtain personal and financial information from unsuspecting victims. To avoid getting hooked American Savings Bank provides the following reminders for customers to protect themselves:

  1. Don't reply to email or pop-up messages that ask for personal or financial information, and don't click on links in the message. Don't cut and paste a link from the message into your Web browser — phishers can make links look like they go to one place, but that actually send you to a different site.
  2. Some scammers send an email that appears to be from a legitimate business and asks you to call a phone number to update your account or access a "refund."
  3. Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly.
  4. Don't email personal or financial information, or provide it in response to email requests for this information.
  5. Review credit card and bank account statements as soon as you receive them to check for unauthorized charges.
  6. Be cautious about opening any attachment or downloading any files from emails you receive, regardless of who sent them.
Example of fraudulent email