If you forgot your Login ID, please contact us at (808) 627-6900 or toll-free at (800) 272-2566 for assistance.

Follow these easy steps if you forgot your Password for Online Banking and the ASB Mobile App:

• Select “Forgot Your Password”.

• Enter your Login ID and press “Submit”.

• Request a Secure Access Code to be sent via text or phone call.

• Set your new Password.

Follow these easy steps to turn OFF paper statements:

• Log in to Online Banking or the ASB Mobile App

• Select "Settings" in the Menu

• Click on "Statement Preferences"

• Change the Delivery Type by clicking the down arrow and choosing eStatements

Be sure to add your email to receive the notice of when your new statement is available. You will be asked to review and agree to the terms and conditions.

Follow these easy steps to turn ON paper statements:

• From the Menu, click on "Settings", then click on "Statement Preferences"

• For each account, select "Paper Statements" for the Delivery Type

• Review the terms and conditions, then select the checkbox if you agree

• Click "Save"

• You will receive a confirmation message

The fastest way to get your Phone Banking access code is by sending us a secure message through Online Banking or the ASB Mobile App. If you are not enrolled in Online Banking, you can enroll by clicking here. You can also call our Customer Banking Center at (808) 627-6900 or toll-free at (800) 272-2566 for assistance.

We recommend opening an account with us online. It’s fast and easy! If you prefer to open an account in-person, you can visit any branch or Digital Center. Click here to view a full list of our locations.

The general rule is that one must be at least 18 years old to open an account.

The fastest way to block your account is by sending us a secure message through Online Banking or the ASB Mobile App. If you are not enrolled in Online Banking, you can enroll by clicking here. You can also call our Customer Banking Center at (808) 627-6900 or toll-free at (800) 272-2566, or visit any of our branch locations. No appointment is necessary to place a temporary block on your account.

The fastest way to change your name or address while ordering checks online is by sending us a secure message through Online Banking or the ASB Mobile App. If you are not enrolled in Online Banking, you can enroll by clicking here. You can also call our Customer Banking Center at (808) 627-6900 or toll-free at (800) 272-2566, or visit any of our branch locations. No appointment is necessary to change your name or address when reordering checks online.

ASB Visa^® debit card shipping normally takes 7-10 business days after ordering via USPS. To avoid any shipping delays, please be sure to update the address information associated with your checking account when ordering the card.

If your debit or ATM card is lost or stolen, please call our Customer Banking Center immediately at (808) 627-6900 or toll-free at (800) 272-2566 and select option 4.

We understand that this is a difficult time. It is our goal to make this difficult process as easy as possible. Please visit this page for information.