ASB plans to open a temporary branch at Lahaina Cannery until it can construct a new branch.
Please log-in to online banking and send us a secure message or contact us at (808) 627-6900 or toll-free at (800) 272-2566 for further assistance.
Please complete the Hardship Form at asbhawaii.com/hardship so that we can follow-up with you to discuss your options.
Homeowners and Renters
Immediate housing and disaster recovery assistance from Department of Housing and Urban Development (HUD)-certified counselors is available to homeowners and renters. To find a HUD-approved housing counseling agency, please visit hud.gov/findacounselor or use the phone search by calling (800) 569-4287 or (202) 708-1455 (TTY).
Impacted customers should contact their insurance agency to start a claim.
- Deferment: Automatic payments are suspended during the deferment period and will automatically resume after the deferment period
- Forbearance: Automatic payments are canceled and a customer will need to complete/sign a new automatic payment form in order to re-establish auto pay after the forbearance period.
Please contact Elan Cardmember support at 1-800-558-3424 re: Natural Disaster Cardmember Assistance.
We retrieved and relocated the safe deposit boxes to a secure location. For your convenience, we’ve extended the time to pick up your safe deposit box contents at our Kihei Branch to Dec. 31, 2024.
Arrangements can be made to have your contents sent to any of our branch locations statewide. Please contact us at (808) 627-6900 or toll-free at (800) 272-2566 to either schedule an appointment to pick up your contents at the Kihei Branch or to make other arrangements.
No, FDIC insurance does not insure the contents of a safe deposit box and only covers deposit accounts at FDIC-insured banks.
Customers with a renters, homeowners or condo policy should immediately contact their insurance provider.
