Easy Banking in Hawaii with Our Upgraded ATMs

Our sophisticated ATMs make it easier and faster for customers to bank on the go - anytime, anywhere. We've upgraded all of our ATMs to this newest model in the state to help make banking easy.

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ASB new ATM

Explore Our ATMs

Deposits Made Easy

Deposit a combination of up to 99 bills and 30 checks in a single transaction. No deposit slip or envelope required.

Everyday Transactions

Complete common transactions in real time, check your balance and more!

Withdraw Money in $20 or $100 Bills

Available at select ATMs. Find an ATM near you and filter by "ATM - Multiple-Denominations ($20 & $100)."

Digital Receipts

Go paperless…select the text or email receipt option on the touch screen. Save your preferred receipt method on the “preferences” screen for your next visit.

Privacy Protection

Your information will remain safe and secure. Our large touch screen appears dim to anyone standing next to or behind you.

Visit an ATM today

We're committed to making banking easy and convenient. From branches to shopping malls and everywhere in between, our ATMs are avialbale throughout the state.

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Common Questions:

GENERAL INFORMATION:

ATM FEATURES:

CUSTOMER SERVICE:

Business Debit Cards

The Convenient Way to Pay Anytime, Anywhere

Free with all American Savings Bank Business Checking accounts, the Visa® Business Debit Card provides you with convenient access to your business checking account and more:

  • Pay for business expenses anywhere Visa is accepted, in person or online
  • Automatically track all your purchases with Online Banking
  • Add your card to your mobile wallet on your phone, tablet, or wearable device
  • Access your account at one of our ATMs or any ATM Visa is accepted, worldwide
    • Note: ATM access determined by Business Debit Tier requested at account opening
  • Use your card to set up recurring payments for monthly bills & expenses so your business never make a late payment
  • Get cash back with your debit card purchases at participating merchants
business contactless debit card art

CONTACTLESS CARDS

If your American Savings Bank Visa card has the Contactless indicator on it, you can use it to make purchases with just a tap. Prior to the expiration date on your card, we’ll send you a new contactless card.

Learn More

More Debit Card Features

Debit cards are a convenient way to access your account and pay for everyday purchases—in person or online.

business contactless debit card art
  • 24-hour access to your funds at more than 115 American Savings Bank ATMs throughout Hawaii. No more waiting in line at a branch.
  • Withdraw cash anytime, anywhere from a worldwide network of ATMs displaying the Accel, PLUS or Visa logos.
  • Lost/stolen cards can be replaced unlike cash.
  • Accepted worldwide, wherever Visa is accepted.
  • Visa Zero Liability protection against unauthorized purchases; some restrictions apply.1
  • Purchase Security which covers items damaged or stolen (excluding theft from auto) 90 days from the date of purchase.2
  • Extended Protection which doubles the original U.S. manufacturer's warranty up to one year.3
  • Auto rental collision damage waiver.4
  • Travel and emergency assistance services5
     
    Learn More >

©2022 Visa® All rights reserved.

  1. Zero Liability - Visa’s Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify Issuer promptly of any unauthorized use.
  2. Purchase Security - Coverage is provided up to a maximum of $10,000 per claim.
  3. Extended Protection - Applies to warranties of 3 years or less, up to a maximum of $10,000 per claim or $50,000 per cardholder.
  4. Auto Rental Collision Damage Waiver - Provides reimbursement for damage due to collision or theft up to the actual cash value of most rental vehicles when rental is used for business purposes. Rental must be purchased entirely with the Visa business debit card.
  5. Travel and Emergency Assistance Services - Provides assistance and referrals in case of an emergency while traveling.

PRIVACY POLICY FOR CALIFORNIA RESIDENTS
Last updated: June 29, 2020

This Privacy Policy provides California residents with a description of American Savings Bank’s (“ASB”, “we”, “us”, or “our”) online and offline practices regarding the collection, use, disclosure, and sale of personal information.

Personal Information We Collect
We have collected in the past twelve months, and will continue to collect going forward, the following categories of personal information about consumers:


We collect the personal information in the table above from a variety of sources, including:

  • Consumers (or their agents or representatives), directly, when they provide the information to us in our branches or offices, by mail, e-mail, or phone, or over the web;
  • Public records and other widely available sources, such as publicly visible social media accounts or posts;
  • Government entities and law enforcement;
  • Private companies or organizations, including credit bureaus and consumer reporting agencies; and
  • Computers or devices when consumers visit our website or use our mobile application (e.g., device type, operating system, browser type, browser settings, IP address, language settings, and dates and times when you visit, some of which may constitute personal information).

Purposes of Collection and Use
In the past twelve months, we collected and used personal information for the following purposes:

  • Originating and maintaining deposit accounts, loans, investment accounts, and other products and services that we provide to consumers; performing credit reviews, underwriting, and due diligence; and processing transactions and collecting payments;
  • Providing consumers with messages and other information relating to our company, policies, practices, products, services, or events;
  • Improving and troubleshooting our website, mobile application, communication channels, infrastructure, and operational efficiency and effectiveness;
  • Supporting the management and general business operations of our company, including accounting, finance, budgeting, tax, human resources, vendor management, insurance, and computer network and database administration;
  • Researching, testing, analyzing, and developing our product and service offerings;
  • Marketing our products and services to prospective and existing customers; responding to inquiries and requests; and providing customer service;
  • Protecting against malicious, deceptive, fraudulent, and illegal activity; detecting and preventing security incidents; and assisting in law enforcement activities; and
  • Performing audits; responding to requests and demands of claimants and government authorities; prosecuting and defending against claims; and complying with federal, state, and local laws and regulations, court orders, or the directives of our regulators.

Disclosure of Personal Information
We have not sold your personal information in the past twelve months, nor do we have any plans to do so in the future. Still, we may disclose all categories of personal information to affiliates and third-party vendors that provide services to us, including companies that provide the following services:

  • Employment benefits, background reports, payroll administration, and human resources support;
  • Transaction, account, and payment processing services, card services, and collections;
  • Building services and equipment maintenance;
  • Governance, financial and compliance analysis and support, audits, and records management;
  • Fraud prevention and detection, information security, and technology support;
  • Insurance and legal compliance;
  • Loan origination, sales, and servicing, underwriting, credit review, and due diligence; and
  • Marketing and communication support.

We may also provide personal information to:

  • Our regulators, law enforcement authorities, and other governmental entities, when appropriate and/or required by law; and
  • Third parties authorized by consumers or their agents.

Rights under the California Consumer Privacy Act
California residents may have a right under the California Consumer Privacy Act of 2018 (“CCPA”) to:

  • Request the deletion of their personal information;
  • Request the disclosure of: (1) the categories of personal information that a business has collected about consumers; (2) the categories of personal information that a business has disclosed to third parties; (3) the categories of sources from which the personal information is collected; (4) the business or commercial purpose for collecting or disclosing personal information; (5) the categories of third parties with whom a business shares personal information; and (6) the specific pieces of personal information that a business has collected;
  • Opt out of any sale of personal information; and
  • Be free from discrimination for exercising any privacy rights under the CCPA.

A business is not required to grant a consumer’s request when the business is not subject to the CCPA, or when there is a regulatory or statutory exemption. For instance, the following information is excluded from the CCPA’s scope:

  • Information not related to a natural person who is a California resident;
  • Information collected while the California resident was physically outside of California;
  • Information provided to or maintained by a financial institution related to a financial product or service used primarily for personal, family, or household purposes; and
  • Information provided to and received by credit bureaus and other consumer reporting agencies.

How to Make a Request to ASB
California residents may submit a request for disclosure or deletion by:

  • Calling us toll-free at (800) 272-2566; or
  • Completing this form

Applicability
This Privacy Policy for California Residents supplements ASB’s Privacy Policy. ASB shall not be deemed to be subject to the CCPA by virtue of this policy or any action taken pursuant to this policy.

Changes to the Privacy Policy
We may revise this Privacy Policy for California Residents at any time. When we do, we will post the revised policy on our website.

Questions
If you have any questions about this Privacy Policy for California Residents or any other privacy notices, please write to us at:

American Savings Bank, F.S.B.
Attn: Legal Department, Privacy Officer
P.O. Box 2300
Honolulu, HI 96804

     

Contactless Debit Cards

Tap to Pay for a Fast, Easy and Secure Way to Checkout

If your American Savings Bank Visa card has the Contactless indicator on it, you can use it to make purchases easily. When your current card expires, we'll send you a new contactless card.

TAP TO PAY IN THREE STEPS

Tap to pay icon

1. Look
Find the Contactless symbol at checkout.

Visa tap icon

2. Tap
Simply tap your Visa contactless card on contactless-enabled terminal.

Checkmark icon

3. Go
Your payment is processed in seconds!


Learn More >

Visa debit cards at American Savings Bank

WHY CONTACTLESS?

It's Easy
Pay in seconds where you see the Contactless Symbol - way faster than fumbling with cash.

It's Fast
No need to insert your card or swipe it. A simple tap on the contactless-enabled terminal is all it takes.

It's Secure
Contactless cards use the same trusted security as chip cards. Each transaction is protected by a dynamic encryption that protects your payment information.

Learn More >

Visa Gold Debit Card

Visa® Gold Debit Card

Visa Platinum Debit Card

Visa® Platinum Debit Card

Visa Business Debit Card

Visa® Business Debit Card

Common Questions:

THE BASICS: CONTACTLESS PAYMENTS:

ADDRESSING SECURITY CONCERNS:

©2022 Visa® All rights reserved.

Debit Card Security Features

STAY SECURE WITH AMERICAN SAVINGS BANK VISA DEBIT CARDS


Protecting our customers' financial data is a high priority for us. For best practice, you should report immediately any suspicious activity to our Customer Banking Center at (808) 627-6900 or toll-free (800) 272-2566. In addition, you can protect yourself and your information by contacting us when you travel out of state, keeping your ATM and purchase receipts until you verify transactions against your monthly statement, and being aware of your surroundings when using an ATM.


For your convenience, please check out the quick links below:

Contactless Debit Cards
EMV Chip Debit Cards

CONTACTLESS DEBIT CARDS
TAP TO PAY FOR A FAST, EASY AND SECURE WAY TO CHECKOUT

ASB Contactless Debit Cards


Contactless payments use short-range wireless technology to securely complete payments between a contactless-enabled card or payment-enabled device and a contactless-enabled checkout terminal. A contactless Visa card is a chip card that has a NFC (Near Field Communication) antenna, which enables close-range payments. When cardholders tap their contactless card at a contactless-enabled checkout terminal (near the Contactless Symbol contactless symbol icon), their payment is sent for authorization.
 
If your American Savings Bank Visa card has the Contactless indicator on it, you can use it to make purchases easily. Using the same trusted security as chip cards, you’ll be able to pay with a simple tap on the contactless-enabled terminal. No need to insert your card or swipe it. When your current card expires, we'll send you a new contactless card. Learn More >

THE BASICS: CONTACTLESS PAYMENTS:

ADDRESSING SECURITY CONCERNS:

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EMV CHIP DEBIT CARDS
ENJOY ADDED SECURITY AND PROTECTION WITH EMV CHIP TECHNOLOGY

ASB Cards with EMV Chip Technology


Europay, MasterCard and Visa (EMV) Chip technology offers you advanced security for in-store payments by making every transaction unique. It only stores information needed to complete and process your purchase, such as the card number and expiration date. Therefore, your chip card makes it more difficult for unauthorized users to counterfeit or copy.
 
Please note - ASB ATMs that are enabled with EMV card readers will hold EMV Chip Cards in the card reader until the transaction is completed. This is similar to making a payment at a store checkout where the card is inserted in the payment device until the transaction is completed and you are instructed to remove it. If the card does not have an EMV chip and it is active and has not expired, it will still work, and the ATM will prompt you to remove your card and continue your transaction.

How does the chip work:

Back to Top ↑



*The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.

©2022 Visa® All rights reserved.

samsung pay logo

Visa® + Samsung PayTM is Here

Adding your American Savings Bank Visa® card to Samsung Pay is as easy as snapping a photo.
Download Samsung Pay >

Simple to Set Up. Simple to Pay:

  1. Make sure your compatible Samsung device* is updated with Samsung Pay
  2. Take a picture of your American Savings Bank Visa with your device's camera
  3. Secure it with your fingerprint and backup PIN and you'll be ready to go


Our Best Security, Built-In
Samsung Pay transactions are authorized with your fingerprint and use a digital identifier instead of your card number. And even if your phone is compromised, Samsung Knox technology encrypts your card info within a separate, secure data vault.

Convenience and Coverage
Samsung Pay makes paying with your phone fast, easy and convenient. Plus, it works almost anywhere you can swipe or tap to pay.*
See a full list of Samsung Pay merchants at samsung.com/pay.

Samsung Pay Phone Image

Get the Great Features and Benefits of Your American Savings Bank Visa Debit Card with Samsung Pay

DOWNLOAD SAMSUNG PAY

Explore other mobile payment methods >

*Available on Galaxy S7, Galaxy S7 edge, Galaxy S7 active, Galaxy S6, Galaxy S6 edge+, Galaxy S6 active, Galaxy Note5 and other select Samsung devices, most major carriers and supported cards. See samsung.com/pay for complete list and contact your bank or financial institution to verify supported cards.

©2022 Visa® All Rights Reserved.

google pay logo

Your American Savings Bank Visa® Card + Google PayTM

Confidence. Simplicity. And the things you love about your American Savings Bank Visa card.
Set Up Now >

Getting Started is as Easy as:

  1. Download the Google Pay app
  2. Add your American Savings Bank Visa card - it's as simple as snapping a photo
  3. Pay confidently at millions of places around the world


Use it Today
There's a lot to love about Google Pay. Like how it lets you use your favorite Visa card at millions of places around the world. See stores and apps that accept Google Pay at pay.google.com/about

Get Extra Layers of Security
When you use your phone to pay in stores with an eligible Visa card enrolled in Google Pay, Google Pay doesn't send your actual credit or debit card number with your payment. Instead, a virtual account number is used to represent your account information - so your account details stay safe.

google pay phone image

Enjoy the Confidence of Paying with your Phone Using Visa and Google Pay

SET UP NOW

Explore other mobile payment methods >

©2022 Visa® All Rights Reserved.

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Hawaii Is Hiring – A New, One-Stop Job Resource

ASB July 30, 2020 | 5 min read N/A

The COVID-19 has impacted each and every one of us this year. In fact, nearly 100,000 Hawaii residents are currently looking for work (according to the Chamber of Commerce Hawaii).

In an effort to connect Hawaii residents to job opportunities, training programs and career development opportunities, the Chamber of Commerce Hawaii launched Hawaii is Hiring – a workforce recovery program and website.

Hawaii is Hiring Image

“ASB is proud to support Hawaii Is Hiring and the Chamber of Commerce’s efforts to help local residents get back to work,” said Rich Wacker, President & CEO of ASB. “Whether you’re looking for a new job, new career or opportunities to develop new skills, Hawaii Is Hiring offers something for everyone. We encourage all job seekers to take advantage of this valuable resource.”

The site currently has more than 16,000 jobs listed, including positions such as retail salesperson, network and systems administrator and security guard.

In addition, Hawaii Is Hiring is hosting its first Virtual Job Fair on August 12, 8:30 a.m. to 12 p.m. Attendance is free and will provide job seekers with an opportunity to meet with employers in a safe, virtual environment. Click here to register.

For more information on this program, visit Hawaii is Hiring, or the Chamber of Commerce Hawaii. For open positions at ASB, click here.

Media Contact

Karwin Sui
Communications Manager
(808) 539-7268
ksui@asbhawaii.com

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Navigating Financial Hardship During COVID-19

ASB August 05, 2020 | 5 min read N/A

Has the COVID-19 pandemic affected your personal or business finances? Are you worried about paying your bills? Have you wondered if you’re eligible for any financial assistance programs in Hawaii?

You’re not alone. Most Hawaii residents are experiencing stress due to the spread of the novel coronavirus. For many, much of that stress comes from financial worries like loss of income.

At American Savings Bank, we’re committed to being there for our customers through the thick and thin. Throughout the pandemic, our team has worked hard to find innovative and helpful ways to support our customers. Read on for ways you can receive assistance with financial hardship during these unprecedented times.

Dealing with Job Loss and Income Worries

Shutdowns and travel restrictions have led to a steep decline in the number of visitors to the Islands, drastically impacting the Hawaii hospitality industry. Hawaii businesses in the tourism, entertainment, and food and beverage industries have felt the effects right away.

But the tourism industry isn’t the only group facing financial worries due to COVID-19. Statewide restrictions and shutdowns have led many non-tourism businesses to shut their doors to fight the spread of the virus.

Tommy Silva, CEO & President T&T Tinting Photo

T&T Tinting, ASB business customer and window-tinting company based in Honolulu, provides tinting services and treatments to auto, residential, and commercial projects.

Tommy Silva, CEO & President of T&T Tinting said, “When we were forced to shut down because of the pandemic, that was the first time in my 40-year career that I was not going to have any business income, to no fault of our own. Yet I knew that I still had tons of financial commitments to my staff, my landlords, my suppliers and vendors, and the Hawaii state and federal governments.”

Silva explains that this sudden lack of income was the biggest financial worry for T&T Tinting. Because shutting down and the lack of income was due to the pandemic, the business couldn’t replace that income by bringing in new customers.

Preparing for Financial Troubles

Like most aspects of life in Hawaii, running a business is expensive and comes with unexpected challenges not faced by most business owners on the mainland. Supplies and inventory, for example, often cost more in Hawaii than on the mainland because they need to be shipped to the islands.

To combat the challenges of doing business in Hawaii, Silva says T&T Tinting has focused on what it does best: glass tinting. Instead of trying to be everything for his business, Silva told us he surrounded it with a network of business professionals to help it overcome bumps in the road.

By having long-term relationships with lawyers, financial professionals, and other business experts, you can be better prepared to handle unexpected challenges, including a global pandemic.

Finding Opportunities for Financial Assistance

After the government released several emergency assistance programs for businesses and individuals, many Hawaii residents were unsure if they qualified. People like Silva wondered if their businesses would get access to financial assistance.

Finding opportuities for financial assistance photo

Many business owners sometimes feel overlooked by programs for businesses, as Hawaii is so far away from the mainland. However, T&T Tinting was able to work with ASB and apply for the Paycheck Protection Program (PPP) and the Economic Injury Disaster Loan (EIDL). Both the PPP and EIDL are programs provided by the Small Business Administration to help U.S. businesses overcome financial hardships due to COVID-19. The PPP loan helps small businesses keep employees on their payroll by providing financial assistance to pay employees. The EIDL is a business loan that can be used to cover a wide array of working capital and normal operating expenses, such as continuation to health care benefits, rent, utilities, and fixed debt payments.

T&T Tinting was able to secure both a PPP loan and the EIDL to help pay employees, rent, and other business expenses during the COVID-19 shutdown.

Businesses aren’t the only ones who can receive support during these uncertain times. Our mortgage customer mentioned above also worked with ASB to help cover payments.

An individual ASB customer recently faced more personal financial worries over loss of income. A longtime customer, she told us that her husband was out of work due to COVID-19. This left them worried about their ability to pay their mortgage without his income. After contacting ASB for help, the customer was able to qualify for a loan forbearance on their mortgage, which helped give them a financial cushion to make it through difficult times.

Getting Dedicated Customer Service

Customer service can make a world of a difference when it comes to navigating challenging times. Thanks to the guidance of ASB business banker Iz Avilla, T&T Tinting was one of the first Hawaii businesses to secure PPP and EIDL assistance. Silva says, “I thank Iz and ASB for their hard work and dedication to helping us survive these unprecedented times. There were many late-night phone calls and emails that really surprised me day after day on the level of speed and accuracy when the world was being turned upside down.”

Our mortgage customer also praised the help she received from ASB teammate, Jennifer. They were impressed by her ability to explain their options in detail, so they could make an informed choice. Additionally, Jennifer guided them through the forbearance process remotely, so they wouldn’t need to make a trip to the bank.

After getting the help they needed, the mortgage customer told us, “We have been customers for a long time, and this experience validated the support we always get from ASB. Kudos to Jennifer for all of her help!”

We’re proud of all of our teammates who have jumped in to help our customers during the pandemic.

Are you facing financial hardship due to COVID-19? For personal assistance, click here and a member of our team will get back to you. Business customers can click here to get in touch with one of our expert bankers.

< Back Helpful Articles

Introducing our New Contactless Visa Debit Card

ASB July 27, 2020 | 5 min read N/A

Contactless Visa ASB Debit Card image

We're excited to announce that beginning July 1, we're making banking even easier for our customers with our new contactless ASB Visa Debit Card!

Our contactless card has many perks, including that it saves you time, is a more secure way to pay, and is safe and touch-free. Customers using the contactless debit card will be able to:

Save Time – Instead of inserting your chip card and waiting for the transaction to process, simply tap the card on the contactless-enabled terminal to checkout. It's fast and convenient to use. Get in, tap your card and get on with your day!

Secure – Each transaction is accompanied by a one-time code that securely protects your payment information, just like with a chip card.

Touch-free – Stay safe and enjoy peace of mind by using the card’s touch-free technology. You no longer have to touch the card terminal to complete a purchase. Simply look for the contactless symbol at check out, tap and go!

The contactless debit card has the same benefits as our regular debit card. It's safe and easy to insert or swipe to make purchases, get cash and make deposits at ATMs, shop online and more. This card can also be uploaded to Google or Apple Pay to use your card via your smart phone.

Customers who already have an active ASB debit card will receive a contactless card prior to the card’s expiration date.

Click here to learn more about our new contactless debit cards.

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  • Customer Banking Center Hours

    Monday - Friday: 8 a.m. to 7 p.m. HST

    Saturday - Sunday: 9 a.m. to 3 p.m. HST

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